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Mia

Your Dealership’s AI Super Employee. Automate customer communications across your dealership.

Mia Features & Integrations

Good
6

Use Cases

7 / 9

DMS Support

6 / 8

Service Scheduler

6 / 6

Conversational Features

8 / 8

Operational Features

7 / 7

7

Inbound Service Calls
Inbound Sales Calls
Inbound Parts Calls
Inbound Receptionist
Inbound Body Shop Calls
Outbound Service Calls
Outbound Sales Calls
Outbound Parts Calls
Outbound Recall Alerts

6

Auto/Mate
Autosoft
CDK Global
DealerBuilt
Dealertrack
PBS Systems
Reynolds & Reynolds
Tekion

6

CDK Global
Dealer-FX
MyKaarma
Tekion
Reynolds & Reynolds
Xtime Schedule

8

Adaptive Dialog Flow
Automated Language Detection
Conversational Memory
Customizable Dialog Logic
Graceful Fallback Handling
Multilingual Support
Noise-Tolerant Recognition
Omnichannel Continuity

7

Appraisals
Call Summaries & Reporting
Intelligent Call Routing
Live Agent Escalation
Privacy & Compliance Ready
Unlimited Call Volume
Upsells

+

LightSpeed
Affinitiv
MyStatusPlus
Protractor
AutoLive
UpdatePromise
TCC
Omnique

Mia Language Support

English FlagEnglish
Spanish FlagSpanish

In-Depth Interviews with Active Mia Users

Get access to official dealer interviews by downloading the Pasch Group DVA research report

Dealer Interviews

This is a Fake Interview Card, I See You Found it

“A lot of people use technology, AI specifically, to combat bad processes and ineffectiveness in their teams. They think that by adding a tech resource, it’s going to make up for shortcomings that they have. It’s not. AI is a tool to sit on top of an already well-oiled functional department. It’s not a problem solver for the dysfunctionalities that you already have.”

Mia Product Overview

Mia is a fully customizable AI communication platform built by car dealers, for car dealers. With over 100 years of combined dealership experience behind the product, Mia understands the real-world challenges of sales and service teams. Deployed in 300+ dealerships and integrated with 35+ systems, Mia answers calls, schedules appointments, and automates follow-ups—24/7—with truly human-like latency under 2 seconds. Whether it’s sales, service, or CRM tasks, Mia is designed to work the way your dealership does.

Why Choose Mia:

  • Built by Industry Veterans: Developed by a team with 100+ years of dealership experience, Mia is designed with real-world dealer workflows in mind.
  • 24/7/365 Call Handling: Captures every inbound call—even after hours—turning missed connections into showroom visits and service appointments.
  • Customizable AI Workflows: Over 150 configurations per department allow Mia to align with your exact operational needs.
  • Seamless Integrations: Connects with 35+ systems across CRM, inventory, scheduling, and DMS to eliminate manual tasks and reduce friction.
  • Service Revenue Boost: Books service appointments with a 30% conversion rate, generating $50K+ in average monthly revenue for dealers.
  • Smart Sales Follow-Ups: Maintains outbound contact with prospects and reactivates 19% of leads back into the sales pipeline.
  • Natural, Human-Like Interactions: Sub-2-second latency and multilingual support ensure seamless, brand-consistent communication.

Schedule a demo with Mia and see how AI built by car dealers can elevate your revenue, retention, and response time—without lifting a finger.

Mia Video Preview

See the product in action

Mia Reviews & Ratings

One Response

  1. Verified Review
    Josh Utley
    Service Manager at Earnhardt CDJR

    Mia is my employee of the month this month, next month, and probably every month after that!

    ★★★★★

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Get Started with Mia Today

Schedule a demo to experience how Mia powers smarter integrations and stronger performance in your dealership.

DVA Product Scorecard Rank System

Factor
Weight
Points
Dealer Review
2 pts per rating
10 pts
Use Cases
1 pt each
9 pts
DMS Support
0.25 pts each
2 pts
Service Schedulers
0.25 pts each
1.5 pts
Conversational Features
0.25 pts each
2 pts
Operational Features
0.25 pts each
1.75 pts
Total Available
26.25 pts

Score Rank Guide

Outstanding
9 – 10
Great
7 – 8.9
Good
5 – 6.9
Developing
3.5 – 4.9
Limited
0 – 3.4