In a world where the competition among automotive and RV retailers is fierce, imagine the sheer power of increasing call connections by 30-60%. Explore the findings of what two underutilized, yet impactful technologies can bring to your dealership.
Proper registration and monitoring of each outbound line on all major phone carriers
24/7 monitoring against negative tags like “spam” or “telemarketer” possible thanks to trusted relationships TransUnion has with telco carriers.
CNO, is a managed service, which monitors all lines 24×7 and as soon as any line is flagged with a negative status, we fix the problem and notify you.
Displays branded features such as dealership name and logo on unlocked phones today
Locked phone support scheduled for 2024
Apple & Android will soon allow call reason messages
Experiences vary based on mobile operator and device capabilities
Trusted Call Solutions have demonstrated significant impact in numerous sectors, accentuating just how underutilized this technology has been in automotive retail. The absence of trusted call solutions has affected lead conversion and appointment setting rates. Here are examples of the performance lift when a trusted call solutions platform is harnessed by the BDC, sales agents, and/or call centers in different industries.
Mobile devices historically have not supported caller ID without a 3rd party application. The Trusted Call Solution delivers branded calling and protects legitimate enterprise calls from being mislabeled or blocked
A 30-60% boost in call connections can greatly sway sales results. For some dealers, this surge could reach 70-100%, highlighting the immense value of Trusted Call Solutions.
To enable call reason, agents should be able to select from a dropdown of named outbound phone numbers in the CRM when making a call
The labeling and registration of the outbound phone numbers is NOT controlled by your phone switch. It is completed by the Trusted Call Solutions platform and monitored 24×7
Each outbound phone number is labeled and registered with all major phone carriers with the dealership name, logo, and call reason tag
The first CRM platform that allows a dropdown list of phone numbers with their labels will win more business from dealers
CRM platforms can automate first-call matching to lead sources, reducing dropdown clicks and boosting call connections with branded displays and call reason.
Express your interest in Trusted Call Solutions to Brian Pasch by completing the form and receive your onboarding spreadsheet to get started.
When you have completed the worksheet, submit it below and you will receive a proposal from Brian Pasch & Lori Krause of TransUnion.
After you have received and reviewed the proposal, Brian Pasch will schedule a Discovery Call to discuss the following:
How You Are Measuring Call Answer Rates and the Best Measuring Practices
Determine If Your CRM Can Trigger Specific Outbound Lines For Different Lead Sources
Learn more about Trusted Call Solutions with these related resources!
TransUnion will base pricing on 2 factors:
Number of Dealership
Phone Lines Monitored
Outbound Call Volume