ScaleVoice

ScaleVoice is a next-generation voice AI platform designed to power inbound and outbound conversations across automotive sales and service. Live since 2023, ScaleVoice combines human-like AI agents, deep CRM/DMS integrations, and enterprise-grade security to elevate the entire customer journey—from KBB lead follow-ups to live service scheduling. Built for scale and fine-tuned with real call data, ScaleVoice drives measurable results across BDC workflows with a 8.5+ CSAT score and multilingual fluency.

Why Choose ScaleVoice:

• Human-Like Voice AI: Schedule service, test drives, and recalls with AI agents that sound—and even use—your team’s voices, across 40+ languages.
• Inbound & Outbound Mastery: Handle every call and follow-up via phone, SMS, email, or web chat, including KBB ICO outreach and recall campaigns.
• Seamless CRM/DMS Integration: Natively integrates with Xtime, VinSolutions, and more—via API or UI—ensuring every appointment, note, and task is logged properly.
• AI Agents Trained on Real Dealer Calls: With hundreds of thousands of calls in its training bank, ScaleVoice is fine-tuned for automotive slang, objections, and intent.
• Customizable Store-Level Logic: Clone employee voices, match business rules, and adapt every AI agent to your unique BDC workflow.
• Real-Time Rep Handoff: Let staff take over a live AI call seamlessly, with no voice change or awkward transition.
• Secure & Compliant: GDPR, FCC, and AI EU Act compliant, with hosting via Azure and SOC 2 Type II in progress—built for enterprise standards.

Elevate your BDC workflows and accelerate dealership growth with ScaleVoice—book a demo to hear the difference.