Free tools
Run the numbers before you spend.
Calculators and checklists built on Pasch Group research, for the decisions dealers make every month. No sign-up, and your numbers stay in your browser.
- PhonesMissed-call revenue calculatorThe sales gross and service revenue lost to unanswered calls, and what each point of answer rate is worth.Open the tool
- PhonesBDC staffing calculatorHow many agents your busiest hour needs to answer calls fast, using the Erlang C model call centers staff with.Open the tool
- Customer dataDMS data decay calculatorThe out-of-date records in your DMS, the marketing spent on them, and the reach a cleanup gets back.Open the tool
- AdvertisingCost per sale calculatorCost per lead and cost per car sold for every ad source, side by side.Open the tool
- TechnologyDealer tech stack cost calculatorAdd up your software, see the cost per car retailed, and find where you pay twice for the same job.Open the tool
- ComplianceFTC Safeguards Rule readiness check16 questions on the rule’s requirements, a readiness score and your list of gaps.Open the tool
Benchmarks, 2026 edition
2026 Dealership Benchmarks
The figures from Pasch Group research dealers quote most, from answer rates to CRM use, each with its source.
See the benchmarks- 30%of service calls to dealerships go unanswered
- Up to 80%lower connection rate when the first response to a lead takes 30 minutes or more
- 16%of dealers surveyed use their CRM in the service department
- 4 to 30Google Tag Manager containers found on dealer websites, against a target of under 5
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