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Connect your customer data at scale, from any app, device, or real-time stream.
Explore
All Research
Reports, field guides and reviews, free to download.
Research Reports
Original survey data on dealer technology.
Field Guides & Checklists
Frameworks your team can put to work on Monday.
Books
The Road to Sold, on sale now.
Blog
Ideas and analysis from Brian Pasch and the team.
Podcast
Brian's interviews, with chapters and full transcripts.
Tools
Vendor Directory
Vetted CRM, CDP and AI voice vendors, reviewed by our team.
Modern Retailing
Brian Pasch's newsletter on LinkedIn.
Coming soon
AI and Dealership Staff: Finding the Right Balance
Auto Dealership CRMs: The Battle for Data Control
Free to download, now and forever.
Speakers & sponsors
Pasch Events Portal
Tasks, deadlines and event details for MRC and DMSC speakers and sponsors.
Sign in to the portalSponsor an event
Put your brand in front of dealer leaders. Each link opens that event's sponsorship page.
Each event opens on its own site.
Programs
Marketing Garage New
Bring your marketing in for service. Three levels, from Diagnostic to Engine Rebuild.
Sales Training
A documented sales process, from first click to the showroom.
Leadership Training
Online, remote and on-site training for managers.
Audits & solutions
DMS Audit
A free DMS data-hygiene audit, with TransUnion.
Trusted Call Solutions
Get outbound calls answered, not flagged as spam.
Digital marketing
PCG Digital
Our agency for SEO, paid search, social and content.
Not sure where to start?
Find your service bay.
Answer a few questions and we'll match your stores to the right Marketing Garage level.
Take the quizPrefer to talk?
(732) 450-8200Pasch Group
About Us
Research, events and consulting for automotive retail since 2005.
Contact
Questions, partnerships and press.
Vendor Directory
For vendors: get your product listed.
Hybrid CDP/MAP
Dealership Middleware that Connects, Activates, Personalizes, and Analyzes the Customer Experience
This profile is still being checked.
We list Orbee so you know it's in the market. Its features and integrations will appear here once we've verified them against the customer data platform checklist.
Represent Orbee? Complete the profileNo dealer reviews yet. If your store uses Orbee, yours can be the first.
The answers that separate customer data platforms once you're past the sales deck.
Connect your customer data at scale, from any app, device, or real-time stream.
AudienceStream is an Omnichannel customer segmentation and real-time action engine.
Clean, append and capitalize on your dealership’s customer data for limitless opportunities.