Activator CDP
Get Complete Customer Profiles With The Auto Industry’s Most Advanced Customer Data Platform
Research
All Research
Reports, field guides and reviews, free to download.
Research Reports
Original survey data on dealer technology.
Benchmarks
The figures dealers quote most, with sources.
Field Guides & Checklists
Frameworks your team can put to work on Monday.
Buyer’s Guides
How to choose CRMs, CDPs, AI voice and more.
Books
The Road to Sold, on sale now.
Resources
Vendor Directory
Vetted CRM, CDP and AI voice vendors, reviewed by our team.
Podcast
Brian's interviews, with chapters and full transcripts.
Blog
Ideas and analysis from Brian Pasch and the team.
Webinars
Live sessions on Zoom, plus every recording.
Free Tools
Calculators for calls, staffing, ad spend and more.
Glossary
Dealer terms, from CDP to TCPA, in plain English.
Coming soon
AI and Dealership Staff: Finding the Right Balance
Auto Dealership CRMs: The Battle for Data Control
Free to download, now and forever.
Speakers & sponsors
Pasch Events Portal
Tasks, deadlines and event details for MRC and DMSC speakers and sponsors.
Sign in to the portalSponsor an event
Put your brand in front of dealer leaders. Each link opens that event's sponsorship page.
Each event opens on its own site.
Programs
Marketing Garage New
Bring your marketing in for service. Three levels, from Diagnostic to Engine Rebuild.
Sales Training
A documented sales process, from first click to the showroom.
Leadership Training
Online, remote and on-site training for managers.
Audits & solutions
DMS Audit
A free DMS data-hygiene audit, with TransUnion.
Trusted Call Solutions
Get outbound calls answered, not flagged as spam.
Digital marketing
PCG Digital
Our agency for SEO, paid search, social and content.
Not sure where to start?
Find your service bay.
Answer a few questions and we'll match your stores to the right Marketing Garage level.
Take the quizPrefer to talk?
(732) 450-8200Pasch Group
About Us
Research, events and consulting for automotive retail since 2005.
Contact
Questions, partnerships and press.
Vendor Directory
For vendors: get your product listed.
Hybrid CDP/MAP by LiminalScreened by Pasch Group
Liminal delivers one seamless platform with CDP, MAP, and AIP working together—or each component can bolt on to your existing tech stack as a standalone solution.

Liminal is the automotive industry’s leading Customer Data Platform and Marketing Automation Platform, built to unify your data, identify high-value audiences, and automate omni-channel campaigns at scale. Trusted by the largest dealer groups in the country, Liminal turns anonymous visitors into loyal customers by delivering real-time, personalized experiences across every touchpoint.
Discover how Liminal can help you connect, convert, and retain more customers—schedule a demo today.
Checked against the same 58 points as every customer data platform in the directory. How we check
“The Liminal demo completely changed how we think about customer data. Within 30 days of implementation, we saw a 40% increase in qualified leads.”
The answers that separate customer data platforms once you're past the sales deck.
Get Complete Customer Profiles With The Auto Industry’s Most Advanced Customer Data Platform
Builds customer profiles from dealer and OEM data to run automated sales, service and retention marketing across channels.
Mines dealer DMS and CRM data for equity and upgrade opportunities, then alerts staff and sends targeted sales campaigns.