CDK CRM
Verified
Automotive CRM with built-in AI, real-time insights, and end-to-end integration across the retail journey
DealerCenter CRM
CRM by DealerCenterAwaiting Vendor Verification & Screening
CRM for independent used-car dealers covering lead intake, text and email follow-up, tasks and a mobile app, connected to its DMS.
Features and integrations
The same 70 points as every CRM in the directory. How we check
From public sources, not yet confirmed by DealerCenter.
We filled in this checklist from the company's own pages and partner listings, linked below. A check that isn't ticked means we found no public source for it, not that DealerCenter CRM can't do it.
Work on DealerCenter CRM? Confirm or correct itCore features
- Not listed: Intuitive, Customizable Interface
- Supported: Workflow Customization
- Supported: Dashboard Customization
- Not listed: Built-in Customer Support Tools
- Supported: AI & Automations
- Supported: Mobile App
- Not listed: Intuitive User Experience
- Supported: Deep Reporting
- Not listed: Desking
- Supported: Marketing Tools
- Not listed: Equity Mining
- Not listed: Video Support
Capabilities
- Supported: Sales Process Automation
- Not listed: Unified Customer View
- Supported: Lead Routing & Distribution
- Supported: Lifecycle & Task Management
- Supported: Performance Optimization
- Supported: Remote/Mobile CRM Access
- Not listed: Personalized Marketing Triggers
DMS integrations
- Not listed: Auto/Mate
- Not listed: Autosoft
- Not listed: CDK Global
- Not listed: DealerBuilt
- Not listed: Dealertrack
- Not listed: PBS Systems
- Not listed: Reynolds & Reynolds
- Not listed: Tekion
Service integrations
- Not listed: xTime
- Not listed: CDK Service Scheduler
- Not listed: Reynolds Scheduler
- Not listed: myKaarma
- Not listed: Tekion Service Scheduler
- Not listed: Native Service Scheduler
Call tracking
- Not listed: CarWars
- Not listed: CallRevu
- Not listed: Marchex
- Not listed: Invoca
- Not listed: CallTrackingMetrics
- Not listed: CallRail
- Not listed: Native Call Tracking Tools
Chat tools
- Not listed: Gubagoo
- Not listed: CarNow
- Not listed: ActivEngage
- Not listed: CarChat24
- Not listed: Podium
- Not listed: Matador
- Not listed: Native Chat Tools
Retailing & digital retail
- Not listed: Gubagoo
- Not listed: Roadster
- Not listed: AutoFi
- Not listed: Carzato
- Not listed: Tekion
- Not listed: Upstart
- Not listed: CarNow
- Not listed: ActivEngage
- Not listed: TradePending
- Not listed: Cox Accelerate
- Not listed: Native Retailing Tools
Voice agents
- Not listed: BDC.ai
- Not listed: BLiNK AI
- Not listed: Brooke
- Not listed: Cari
- Not listed: IDPrivacy.ai
- Not listed: Mia
- Not listed: Numa
- Not listed: Pam AI
- Not listed: ScaleVoice
- Not listed: Stella
- Not listed: Toma
- Not listed: Spyne
Where this comes from (3 sources)
dealercenter.comWorkflow Customization, Dashboard Customization, Deep Reporting, Marketing Tools, Sales Process Automation, Lead Routing & Distribution, Lifecycle & Task Management, Performance OptimizationSourcedealercenter.comAI & AutomationsSourcedealercenter.comMobile App, Remote/Mobile CRM AccessSource
Reviews
No dealer reviews yet. If your store uses DealerCenter CRM, yours can be the first.
Write a review
Questions to ask in the demo
The answers that separate CRMs once you're past the sales deck.
- 01Which DMS do you integrate with, and does the data sync both ways?
- 02How do leads from our website, third-party sites and phone calls arrive, and how quickly?
- 03Who owns our data, and how do we export all of it if we leave?
- 04What can our team do in the mobile app, and what still needs a desktop?
- 05How long does a typical rollout take, and what training is included?
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