★★★★★
4.9/5 (7 Reviews)
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Turkish“A lot of people use technology, AI specifically, to combat bad processes and ineffectiveness in their teams. They think that by adding a tech resource, it’s going to make up for shortcomings that they have. It’s not. AI is a tool to sit on top of an already well-oiled functional department. It’s not a problem solver for the dysfunctionalities that you already have.”
Toma creates personalized AI agents that act like your best employee—automating conversations, booking appointments, and launching outbound campaigns across phone, text, and chat. Built in collaboration with each dealership and supported by a white-glove onboarding team, Toma’s AI adapts to your workflows, matches your tone, and drives real revenue, not just faster response times. With less than 2% churn and 200+ rooftops onboard, Toma is built for dealers who expect more from their automation.
Book a demo with Toma and see how personalized AI can deliver results that scale across every channel.
★★★★★
4.9/5 (7 Reviews)
7 Responses
After turning Toma on and listening to the first few recordings, it felt like we had another member of the team on the phone. It was booking and modifying appointments, pinging our team for follow-ups, and delighting customers.
My experience with Toma has been 10 out of 10. It saves 43 hours of our advisors’ time each month so we can focus on in-person customers and drive revenue. It’s almost like we added another member to our team.
We were looking for ways to make our BDC more efficient without increasing headcount or compromising the customer experience—and Toma delivered. It picked up the repetitive workload, handled tens of thousands of calls across our group, and gave our team room to focus on higher-value interactions. It’s been a game changer.
I had to be overstaffed by one person just to be prepared for when someone called out. Phones blow up during recall events or vacation seasons. With Toma, we don’t even feel it anymore.
My advice is to partner with a true partner. And a lot of the early products and companies that we worked with had a unique product, but the adaptability and changing with the market wasn’t quite there. And what we found in TOMA and their founders have been a true partner
Toma has truly transformed our service and parts departments. After testing several AI providers, it became clear that most made big promises but fell short in real-world use. We spent a lot of time and money trying different solutions, and just when we were on the verge of giving up, we found Toma. From the start, Toma delivered exactly what they promised, and then some.