Product Details

Product Categories

VinSolutions

Connected automotive CRM platform that unifies customer data, marketing, and desking to help dealerships drive more sales.

VinSolutions Features & Integrations

Core Features

12 / 12

Capabilities

7 / 7

DMS Support

8 / 8

Service Integrations

1 / 6

Call Tracking

5 / 7

Chat Tools

4 / 7

Retailing & DR

9 / 11

Voice Agents

10 / 12

12

Intuitive, Customizable Interface
Workflow Customization
Dashboard Customization
Built-in Customer Support Tools
AI & Automations
Mobile App
Intuitive User Experience
Deep Reporting
Desking
Marketing Tools
Equity Mining
Video Support

7

Sales Process Automation
Unified Customer View
Lead Routing & Distribution
Lifecycle & Task Management
Performance Optimization
Remote/Mobile CRM Access
Personalized Marketing Triggers

8

Auto/Mate
Autosoft
CDK Global
DealerBuilt
Dealertrack
PBS Systems
Reynolds & Reynolds
Tekion

1

xTime
CDK Service Scheduler
Reynolds Scheduler
myKaarma
Tekion Service Scheduler
Native Service Scheduler

5

CarWars
CallRevu
Marchex
Invoca
CallTrackingMetrics
CallRail
Native Call Tracking Tools

4

Gubagoo
CarNow
ActivEngage
CarChat24
Podium
Matador
Native Chat Tools

9

Gubagoo
Roadster
AutoFi
Carzato
Tekion
Upstart
CarNow
ActivEngage
TradePending
Cox Accelerate
Native Retailing Tools

10

BDC.ai
BLiNK AI
Brooke
Cari
IDPrivacy.ai
Mia
Numa
Pam AI
ScaleVoice
Stella
Toma
Spyne

+

Credit Integrations
Surveys
Online to Instore Workflow (DealCentral)
VinLens
Cox Auto Properties: Communications + Native Integrations

VinSolutions Product Overview

VinSolutions CRM is an intelligent, data-driven platform that helps dealerships streamline communication, manage inventory, and build long-term customer relationships. With real-time insights, automated workflows, and deep integrations across Cox Automotive and beyond, VinSolutions gives your team the tools to engage smarter, respond faster, and close more deals—from any device.

Why Choose VinSolutions:

  • Single Customer View: Merge sales and service data into a unified customer profile using intelligent match-and-merge logic.
  • Automated Follow-Up: Assign tasks and send templated emails or texts to engage leads and past customers without manual effort.
  • Real-Time Dashboards & Reporting: Track internet response time, engagement metrics, and team performance with customizable insights.
  • Mobile-First Flexibility: Work deals, respond to customers, and access CRM tools on the go with a full-feature mobile app.
  • Smart Inventory Management: Update vehicle listings, images, and pricing across your channels from a single platform.
  • Database Clean-Up Tools: Keep your CRM organized by auto-updating contact details and removing duplicates.
  • Dedicated Performance Managers: Get ongoing coaching and strategy support from CRM experts who understand dealership operations.

Add-on Capabilities:

  • MMS/Texting, Call Tracking, Video Marketing, Customer ID Scanning, and more—built directly into the CRM experience.

Boost your team’s efficiency and deliver connected customer experiences—schedule a VinSolutions demo today.

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VinSolutions Reviews & Ratings

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Get Started with VinSolutions Today

Schedule a demo to experience how VinSolutions powers smarter integrations and stronger performance in your dealership.

CRM Product Scorecard Rank System

Factor
Weight
Points
Dealer Review
2 pts per rating
10 pts
Core Features
1 pt each
12 pts
Capabilities
0.5 pts each
3.5 pts
DMS Support
0.25 pts each
2 pts
DR & Retailing Integrations
0.25 pts each
2.75 pts
Call Tracking Integrations
0.25 pts each
1.75 pts
Voice Agent Support
0.25 pts each
3 pts
Chat Tool Integrations
0.25 pts each
1.75 pts
Service Lane Integrations
0.25 pts each
1.5 pts
Total Available
38.25 pts

Score Rank Guide

Outstanding
9 – 10
Great
7 – 8.9
Good
5 – 6.9
Developing
3.5 – 4.9
Limited
0 – 3.4